FAQ
Find quick answers to common questions about orders, shipping and returns.
How long does it take to receive my order?
Every item is printed to order. Production takes 1-3 business days, then shipping usually takes 5-7 business days within the United States. You will receive a tracking number by email once your order ships.
How can I track my order?
Use the tracking link in your shipping confirmation email, or sign in to your account and open your order.
Can I change or cancel my order?
Because every item is made just for you, please contact us as soon as possible. See our Cancellation & Modification page for details.
What if my item arrives damaged or incorrect?
Email us a photo of the item and your order number within 30 days of delivery and we will send a replacement or refund. See our Refund Policy.
Which sizes do you offer?
Sizes are listed on each product page. If you are between sizes, we recommend choosing the larger size.
Which payment methods do you accept?
We accept all major credit and debit cards. All payments are processed through a secure, encrypted checkout.
Do you ship outside the United States?
We currently focus on shipping within the United States. Contact us if you would like to ask about another country.